AFAR Webinar: Engage Your Next Customer: Creating Brand Relevance in a Rapidly Changing World
Photo Credit: Polish Tourism Organization
Thursday, February 1, 2024
12:00pm to 12:45pm ET
Engage Your Next Customer: Creating Brand Relevance in a Rapidly Changing World
The travel industry is in constant state of evolution and now more than ever it's crucial for destinations and experiences to focus on brand relevance to create meaningful, and often emotional, connections with travelers. This panel will invite leading DMOs and operators to share their insights and case studies, creating a dynamic discussion around the following topics:
Understanding the Changing Landscape: Impact of technology, consumer behavior, global events, etc
Traveler-Centric Approach: Focusing on the travelers' changing needs and values
Data-Driven Insights: Using data analytics and traveler insights to inform marketing
Storytelling: Creating and amplifying a compelling brand story
PANELISTS
Alison Metcalfe Executive Vice President, Head of North America & Australia/NZ Tourism Ireland
Steve Born Chief Marketing Officer Globus Family of Brands
Craig Compagnone President, Americas MMGY Global
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